Course Information

Management. Lift your career and your organisation.

This foundational course in people management focuses on practical strategies and frameworks for effective leadership of high-performing teams.

Designed for those stepping into leadership roles or looking to enhance their skills, this course provides valuable tools for effective team leadership. Participants will engage in interactive sessions, hands-on exercises, and real-life case studies to gain a deeper understanding of leadership in businesses today.

This one-day workshop is for individuals looking to improve their team leadership abilities and foster stronger working relationships while achieving tangible individual, team, and organisational outcomes.

Outcomes

By the end of this course, you should be able to:

• understand the dynamics of high performing teams, and the pivotal role of the team leader
• employ effective communication skills for leading individuals and teams
• establish shared team goals and a unified vision that aligns with organisational purpose
• understand your leadership style and how to adapt according to the situation
• navigate team conflicts and challenging situations
• cultivate psychological safety, trust and credibility for effective working relationships
• motivate teams, boost morale, and enhance individual and team performance through participation and consultation.

Content

Module 1: Leadership fundamentals

• Differentiate between a leader and manager
• Define high performing teams
• Identify key traits of effective leaders
• Examine various leadership styles and adapt your leadership style for improved team performance
• “Positive leadership” and the benefits of a strengths-based approach to leadership

Module 2: Teams

• Set common team goals and vision, tied to organisational purpose
• Understand the stages of team development
• Principles of team effectiveness and team performance culture
• Manage psychosocial behaviours and risks in the workplace
• Develop effective working relationships, through building psychological safety vulnerability, trust, credibility and earning respect
• Address cross-cultural communication, diversity, and inclusion in the workplace for understanding and respecting different perspectives

Module 3: Planning, productivity and performance

• Set and achieve goals collaboratively with your team
• Craft agendas for individual and team meetings
• Delegate tasks, provide coaching, and follow up to enhance productivity and performance
• Empower team members through task ownership
• Motivate and build individual and team performance

Module 4: Conflict resolution, and relationship management

• Guidelines and strategies for addressing team conflicts, grievances, and performance challenges
• Master the art of providing and receiving both positive and constructive feedback
• Learn the framework for engaging in challenging, authentic and courageous conversations

Intended audience

Ideal for individuals stepping into management, including new and emerging leaders, team leaders, supervisors, as well as those aiming to pursue a leadership position.

Prerequisites

None

Delivery modes

• Face-to-face, presenter-taught workshop
• Online workshop via the platform Zoom

Delivery style

An interactive workshop, including presentation, group exercises, reflection and discussion.

Materials

Course handouts are provided electronically using Dropbox.

Before the course

• You are encouraged to review your experiences from teams you have led or participated in, including what was good and what could be improved.
• Complete the Strengths Survey at https://www.viacharacter.org/character-strengths