Course Information

Management. Lift your career and your organisation.

Master the practical management skills needed to successfully transition into your role as a new manager or supervisor.

In this new managers course, you will learn how to achieve strong outcomes through effective people and team management. You will also learn planning and organisational skills, and creative problem solving and decision- making skills.

This management course focuses on practical management and best practice management principles that you can adapt to your workplace.

Aims

This course aims to equip you with a toolkit of practical management skills that you can draw on when leading and managing your new team.

Outcomes

By the end of this course, you should be able to:

• confidently prioritise tasks and time on an individual and team basis
• identify and implement a leadership style suitable for your organisation and team, to communicate effectively and so bring out the best in your staff
• engage team members and build a productive workplace environment
• deal with the challenges that arise in managing a team, including: motivating team members, dealing with difficult team members, resolving conflict and enabling change
• lead and facilitate a team as they creatively overcome barriers for achieving team goals
• assist with recruiting, selecting and inducting team members and managing their performance.

Content

• Managing oneself
• People and project management
• The emotionally intelligent manager
• Communication
• Motivation
• Managing change
• Inspiring and building high-performance teams
• Dealing with difficult people and situations
• Planning and organising
• Setting goals
• Creative problem solving and decision making

Intended audience

Suitable for new managers wanting to acquire useful practical skills for immediate application in their workplace. This course is designed for managers in all sectors – corporate commercial, not-for-profit and government.

Prerequisites

None. However, you are encouraged to come to this course with your own examples of managerial and leadership practices, so that discussion can be tailored to individual work requirements.

Delivery modes

• Face-to-face, presenter-taught workshop
• Online workshop via the platform Zoom

Delivery style

This two-day course has a hands-on, vocational approach that includes lectures, group exercises and discussion.

Materials

Any course materials are provided electronically using Dropbox.