Sales and customer service courses
Sales and customer service courses. Learn how to increase sales and customer loyalty.
Great customer service is essential for the success of any company. Delight your customers with impeccable customer service and see the impact it has on your growth. Our sales courses and customer service courses are designed to provide you with all the knowledge and techniques necessary to excel in these two disciplines.
Our courses cover sales and customer service strategies so you can learn how to effectively use them in tandem. You’ll gain an appreciation of how customer service can increase sales, improve a business’s public image, and create customer loyalty. Our experience-based learning will equip you with an array of crucial skills that are vital for any individual working or interacting with the public.
Companies all over the world rely on strong customer service, making it one of the most important aspects of any organisation. With our courses, you’ll be prepared to tackle problems head-on and use positive customer experience as a tool to drive future growth. Plus, our courses open to everyone regardless of background or skill level. Enrol today and experience why excellent customer service is critical to the success of any business. Learn sales and customer service in Sydney with sales and customer service courses from the University of Sydney – your premier provider of short courses in Sydney and online.
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Corporate training courses
Give your employees the skills they need to excel in their roles with our corporate training courses. Choose from our public short courses or create your own customised training experience.
All courses
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Sales and customer service. Make happy customers. This sales course increases your chances of obtaining sales and revenue success, regardless of whether you are selling products or services, and irrespective of whether you are selling to the end consumer or another business. It reduces the uncertainty of the selling process and provides robust skills for selling effectively across a range of business situations. The course initially focuses on communication skills and flows on to a...
View Effective Sales Techniques Course detailsEffective Sales Techniques Course<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>This sales course increases your chances of obtaining sales and revenue success, regardless of whether you are selling products or
...Course added to cart. Checkout now.Close this messageWed 26 Feb 2025 9am - 5pm (UTC+11:00)1 session, 8 hours total$740 Limited GST freeEffective Sales Techniques Course<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>This sales course increases your chances of obtaining sales and revenue success, regardless of whether you are selling products or
...Course added to cart. Checkout now.Close this messageFri 9 May 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeEffective Sales Techniques Course<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>This sales course increases your chances of obtaining sales and revenue success, regardless of whether you are selling products or
...Course added to cart. Checkout now.Close this messageFri 18 Jul 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeWaitlistIf there isn't a class to suit your preferred time or delivery format, please join the waiting list.Join the waiting list -
Sales and customer service. Make happy customers. In this one-day key account management course you’ll learn how to generate reoccurring and new business from your existing customers – boosting your company’s revenue. Many salespeople follow their company’s sales process: prospect, diagnose, present, close the business and move on to the next opportunity. ‘Closing the deal’ isn’t really the last step of the process, but the beginning of the journey and the relationship. You may...
View Key Account Management Course detailsKey Account Management Course<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>In this one-day key account management course you’ll learn how to generate reoccurring and new business from your existing
...Course added to cart. Checkout now.Close this messageWed 28 May 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$690 Limited GST freeOnline via ZoomWaitlistIf there isn't a class to suit your preferred time or delivery format, please join the waiting list.Join the waiting list -
Sales and customer service. Make happy customers. Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you provide or product you sell, every customer interaction is an opportunity to make or break your organisation’s reputation. Stand-out customer service starts before your customer walks through the door, picks up the phone, or sends the email. It continues well beyond the initial touchpoint, and influences...
View Customer Service Excellence Course: Foundation Skills detailsCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageFri 27 Jun 2025 9am - 5pm (UTC+10:00)1 session, 8 hours total$740 Limited GST freeCustomer Service Excellence Course: Foundation Skills<p>{block name:"Course Tagline - Sales and Customer Service"}</p>
<p>Exceptional customer service does not just meet your customers’ expectations – it exceeds them. Every time. Whatever service you
...Course added to cart. Checkout now.Close this messageWaitlistIf there isn't a class to suit your preferred time or delivery format, please join the waiting list.Join the waiting list
