Sales and customer service courses
Sales and customer service courses. Learn how to increase sales and customer loyalty.
Great customer service is essential for the success of any company. Delight your customers with impeccable customer service and see the impact it has on your growth. Our sales courses and customer service courses are designed to provide you with all the knowledge and techniques necessary to excel in these two disciplines.
Our courses cover sales and customer service strategies so you can learn how to effectively use them in tandem. You’ll gain an appreciation of how customer service can increase sales, improve a business’s public image, and create customer loyalty. Our experience-based learning will equip you with an array of crucial skills that are vital for any individual working or interacting with the public.
Companies all over the world rely on strong customer service, making it one of the most important aspects of any organisation. With our courses, you’ll be prepared to tackle problems head-on and use positive customer experience as a tool to drive future growth. Plus, our courses open to everyone regardless of background or skill level. Enrol today and experience why excellent customer service is critical to the success of any business. Learn sales and customer service in Sydney with sales and customer service courses from the University of Sydney – your premier provider of short courses in Sydney and online.
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Customer Service Excellence Course: Foundation Skills
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<p>Key to business success is excellence in customer and client service. By completing
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 8 May 2024 | 9am - 5pm (UTC+10:00) | Online via Zoom - Online via Zoom |
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<p>Key to business success is excellence in customer and client service. By completing
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 24 Jul 2024 | 9am - 5pm (UTC+10:00) | Face-to-face (venue TBA) - Face-to-face (venue TBA) |
If there isn't a class to suit you, please join the waiting list.
Effective Sales Techniques Course
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<p>This sales course increases your chances of obtaining sales and revenue success,
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 15 May 2024 | 9am - 5pm (UTC+10:00) | Room 200 - Face-to-face (CCE Building, Newtown) |
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<p>This sales course increases your chances of obtaining sales and revenue success,
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 10 Jul 2024 | 9am - 5pm (UTC+10:00) | Face-to-face (venue TBA) - Face-to-face (venue TBA) |
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<p>This sales course increases your chances of obtaining sales and revenue success,
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 18 Sep 2024 | 9am - 5pm (UTC+10:00) | Face-to-face (venue TBA) - Face-to-face (venue TBA) |
If there isn't a class to suit you, please join the waiting list.
Key Account Management Course
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<p>In this one-day key account management course, you’ll learn how to generate
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Thu 30 May 2024 | 9am - 5pm (UTC+10:00) | Room 303 - Face-to-face (CCE Building, Newtown) |
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<p>In this one-day key account management course, you’ll learn how to generate
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Mon 19 Aug 2024 | 9am - 5pm (UTC+10:00) | Face-to-face (venue TBA) - Face-to-face (venue TBA) |
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<p>In this one-day key account management course, you’ll learn how to generate
...| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 20 Nov 2024 | 9am - 5pm (UTC+11:00) | Face-to-face (venue TBA) - Face-to-face (venue TBA) |
If there isn't a class to suit you, please join the waiting list.