Short courses

Discover hundreds of courses from our short courses list, open to everyone, in-person or online. Select by subject area, delivery mode, location, and more to find the right course for you. Enhance your professional development, grow your technical and people skills, and support career progression. Enrol individually or schedule team training.

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Sales and customer service courses

Sales and customer service courses. Learn how to increase sales and customer loyalty.

Great customer service is essential for the success of any company. Delight your customers with impeccable customer service and see the impact it has on your growth. Our sales courses and customer service courses are designed to provide you with all the knowledge and techniques necessary to excel in these two disciplines.

Our courses cover sales and customer service strategies so you can learn how to effectively use them in tandem. You’ll gain an appreciation of how customer service can increase sales, improve a business’s public image, and create customer loyalty. Our experience-based learning will equip you with an array of crucial skills that are vital for any individual working or interacting with the public.

Companies all over the world rely on strong customer service, making it one of the most important aspects of any organisation. With our courses, you’ll be prepared to tackle problems head-on and use positive customer experience as a tool to drive future growth. Plus, our courses open to everyone regardless of background or skill level. Enrol today and experience why excellent customer service is critical to the success of any business. Learn sales and customer service in Sydney with sales and customer service courses from the University of Sydney – your premier provider of short courses in Sydney and online.

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Corporate training courses

Give your employees the skills they need to excel in their roles with our corporate training courses. Choose from our public short courses or create your own customised training experience.

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