Advanced Management Skills Course

Management. Lift your career and your organisation.

A focus on management of the self, other people and resources is important, though development of the skills and qualities associated with leadership is crucial. We will achieve this through an analysis of our own operating style and career drivers, and broaden this understanding to include the way we successfully manage others.

Aims

This course aims to develop and enhance the management and leadership skills of the experienced manager with a unique blend of theory and practical advice.

Outcomes

By the end of this course, you should be able to:

• apply self-leadership to management practice
• analyse and identify your preferred interpersonal style in order to better manage yourself and others
• define your own leadership style and the impact you have on others
• define and describe the differences between coaching, mentoring and supervision
• apply and practice coaching as a management tool
• describe how to motivate yourself and others
• define and discuss leading successful change
• explain and employ forward planning for continued development.

Content

• Definition of the various management styles and capabilities, and their impact. Various tools will be used to help you map your personal capabilities, preferences, work styles and goals.
• Introduction to the different models of coaching for managers. Discussion of how each model can be used for performance and motivation. Emphasis on how the coaching process strengthens commitment and accountability.
• Coaching techniques - you will have the opportunity to practice these techniques.
• Review of the differences between coaching, mentoring and supervision, with discussion of how all methods can be combined and employed successfully.
• Models of change management.
• Strategies to embed change effectively.
• Essential ingredients for motivation - how can people exercise more discretionary effort in their roles.
• The concept of career awareness - analysis of personal career drivers and anchors.
• Discussion and implementation of a unique career-planning model. We will set personal and professional goals, a performance plan, and strategies to support continuous learning.

Intended audience

Suitable for experienced managers and those who may have recently been promoted to a middle management role.

Delivery modes

• Face-to-face, presenter-taught training
• Online training via the platform Zoom

Delivery style

You will learn through a variety of methods including:

• pre and post course readings (with links to relevant video presentations)
• group discussions and small group work
• video resources
• case studies
• coaching activity - a coaching conversation.

Recommended reading

Blanchard, K. 2004, Leadership and the One Minute Manager, Harper Collins, London.

Buckingham, M. & Clifton, D. 2002, Now, Discover Your Strengths, Simon & Schuster, NY.

Cole, K. 2005, Management: Theory and Practice, Prentice Hall, Sydney.

Covey, S. 1990, The 7 Habits of Highly Effective People, Simon & Schuster, NY.

Drucker, P. 1994, Managing for Results.

Goleman, D. 1996, Emotional Intelligence, Bloomsbury Publishing, London.

Harvard Business Review, 2017, Harvard Business Review Manager’s Handbook, Harvard Business Review Press, US.