Business Writing Course: Essentials
Business Communication. Sharpen your communication skills.
COVID-19 update: arrangement of our courses
We are now delivering courses online and in-person. Please check the delivery format of each class before enrolling.
Please note that course materials (excluding prescribed texts) are shared electronically within 48 hours of course commencement. Printing is not available.
This essentials business writing course covers a range of skills designed to resolve typical workplace writing challenges. These include dealing with high volumes of writing, addressing audience needs effectively, and clarifying meaning with correct grammar and consistent style.
Starting with frameworks that clarify your objectives and audience needs, we then explore writing structures that can be applied to any business document. You’ll then apply these principles to two critical business writing tasks: emails and short summaries.
The course also covers a range of other topics, all essential to good workplace communications. These include tact, tone, paragraph structure, jargon, sentence grammar, punctuation and self-editing.
Fast-paced and fun, it busts a number of myths about business communication – for example, that big words make the writer sound smarter. You will participate in lively discussions throughout the day and receive feedback on the work you write in class.
This hands-on course is a useful lead-in to the more advanced problem-solving techniques covered in the Business Writing Course: Masterclass, or the specialist report-writing skills covered in Effective Business Report Writing. It can be taken on its own or in conjunction with either course.
Aims
This course aims to provide you with the tools to write clearly and concisely, regardless of your industry or role. It also covers the latest conventions in grammar, style, formatting and other systems that govern good writing.
Outcomes
By the end of this course, you should be able to:
- cross-check that your writing addresses the purpose and audience correctly
- choose the right structure for the task at hand
- write clear and concise, jargon-free communications
- choose the right level of formality for that context
- edit your text for the five essential elements of good writing style.
Content
This course is organised roughly in the sequence of steps you would take to plan, write and review your daily business communications.
Planning
Understanding audience needs, reaffirming your objectives, and choosing the right level of formality before starting to write.
Structure
An overview of the three structures that apply to almost any format (narrative, hierarchy or topic-based), followed by hands-on practice of some standard formats in two essential business scenarios: emails and short proposals.
Flow
Practicing the rules of good paragraphing, with a topic sentence and strong linking techniques, and ensuring an unmistakable call to action at the end.
Navigation
Helping your reader scan for information, through features such as clear formatting, different heading levels, graphs and charts that replace data-heavy text, bulleted lists and more.
Review
An overview of good grammar and business writing style, plus a basic introduction to the stages of review.
Intended audience
Aimed at early or mid-career professionals who need to learn or improve their core skills in business writing. They might be technical staff moving into managerial roles, people returning to the workforce after extended leave, or office managers wanting to adopt current best practice in their workplace.
Prerequisites
This course assumes a basic proficiency in written English, such as Year 12 English. If you are a non-native English speaker, you may also want to consider our English language courses in various specific and general topics.
Delivery modes
- Face-to-face, presenter-taught training
- Online training via the platform Zoom
Delivery style
You will learn through a variety of methods including open discussions, group exercises and individual response to mini tests.
Features
- Expert trainers
- Central locations
- Course materials – yours to keep
- CCE Statement of Completion
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Thu 11 Apr 2024 | 9am - 5pm (UTC+10:00) | Bligh A - Face-to-face (Rydges Camperdown) |
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Wed 22 May 2024 | 9am - 5pm (UTC+10:00) | Room 200 - Face-to-face (CCE Building, Newtown) |
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Mon 17 Jun 2024 | 9am - 5pm (UTC+10:00) | Room 303 - Face-to-face (CCE Building, Newtown) |
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Mon 15 Jul 2024 | 9am - 5pm (UTC+10:00) | Online via Zoom - Online via Zoom |
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Mon 12 Aug 2024 | 9am - 5pm (UTC+10:00) | Face-to-face (venue TBA) - Face-to-face (venue TBA) |
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Fri 6 Sep 2024 | 9am - 5pm (UTC+10:00) | Face-to-face (venue TBA) - Face-to-face (venue TBA) |
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Mon 28 Oct 2024 | 9am - 5pm (UTC+11:00) | Online via Zoom - Online via Zoom |
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Thu 21 Nov 2024 | 9am - 5pm (UTC+11:00) | Face-to-face (venue TBA) - Face-to-face (venue TBA) |
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Mon 9 Dec 2024 | 9am - 5pm (UTC+11:00) | Face-to-face (venue TBA) - Face-to-face (venue TBA) |
If there isn't a class to suit you, please join the waiting list.
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What others say.
- I want to come back and complete the two day course soon. The tutor was fantastic!
- Everything was excellent. Tutor was very knowledgable and nothing was a problem for them to answer or find the answer. Very relaxing day which meant it was easy to listen and learn. Plenty of group work as well which made the experience more realistic as the whole course was about communication and getting your point across.
- The course was very informative and the instructor knowledgeable and approachable. Would recommend