Course Information

Psychology. Explore the human mind.

Counselling is being increasingly sought as the pressures of work and personal life continue to increase. This reflects the rapidly changing world we live in and the increasing choices we face as individuals. This counselling course introduces you to the concepts that underpin counselling so that you can offer this assistance to your work colleagues, employees, family members and network of friends when needed.

This course is designed for a work setting but is equally applicable for family and friends.

Outcomes

By the end of this course, you should be able to:

• appreciate the basics of the counselling process
• have a practical understanding of how to counsel work colleagues, employees, family, friends
• identify the importance of maintaining a healthy distance during the counselling process
• manage special situations involving anger, depression, grief and loss
• enable counselling to become part of one's everyday life skills.

Content

Exploring emotions

• Building rapport and helping to relax
• Active listening skills
• Reflection of content
• Reflection of feelings

Identifying the real problem

• Summarising
• Reframing
• Probing
• The 'five whys'

Generating options

• Reframing
• Encouraging self-generation of options
• How and when to add options

Developing an action plan

• The client choosing the preferred option
• Facilitating action
• Encouraging change
• Establishing a follow-up mechanism

Professional issues

• The counselling environment
• The need for confidentiality
• The influence of the counsellor’s values and beliefs
• Looking after yourself with healthy boundaries

Dealing with particular problems

• The angry client
• The depressed client
• Grief and loss counselling
• The suicidal client

Intended audience

Designed for those who have had little to no prior experience in counselling.

Prerequisites

None

Delivery modes

• Face-to-face, presenter-taught workshop
• Online workshop via the platform Zoom

Materials

Course materials are distributed electronically using Dropbox.