Mandy is an IT professional with over 30 years of experience in delivering transformational technology training services across a broad range of industries. Her expertise lies in curriculum development and the design and delivery of Microsoft Office training solutions.

She has an established record in managing technical change projects in ICT infrastructure roles and has a proven track history of achieving outstanding results in the transformation training change space within the legal, financial, and education industries and for private and public sector clients.

Mandy designs training solutions in collaboration with her clients using a detailed training needs analysis to determine the training specifications and delivery outcomes required for the professional development of technical and general staff.

Her experience includes instructional design, coaching, strategic planning, organisational development, change management, e-learning, project management, mentoring, curriculum development, and delivery/facilitation of training programs across a variety of industries as well as the reportable monitoring and evaluation of learning outcomes.