Course Information

Stakeholder and people management. Master soft skills for project management.

This course covers critical interpersonal skills for project managers, focussing on the development of effective teams, management of people and stakeholders to deliver on project outcomes. You will also learn the fundamentals of project management.

Aims

This course aims to enable you to develop tools and methods to effectively build and lead a project team, engage stakeholders and manage key stakeholder relationships. You will also gain hands-on experience with the fundamentals of project management.

Outcomes

By the end of this course, you should be able to:

• initiate, plan, execute and close a simple project using a structured approach and simple project templates
• apply key project planning activities including developing a work-breakdown structure, preparing a schedule and project budget, and identifying and analysing project risks
• monitor and control a project at a high-level including reporting on project progress, managing change and variations in a controlled manner
• close a project including conducting a post-implementation review
• develop an awareness of leading practice tools and techniques for consideration in future professional development
• build a project team
• empower individuals and teams to get the best results including creating an environment for psychological safety
• apply different leadership styles to suit different project phases and contexts
• develop communication, facilitation and negotiation skills to more effectively engage with people
• develop an awareness of psychological models and EQ Frameworks for consideration for future professional development.

Content

Part 1: An introduction to project management

Initiating a project

• Preparing the project charter
• Identifying stakeholders

Planning a project

• Preparing a work breakdown structure
• Developing a project schedule
• Defining a project budget
• Identifying, recording and evaluating risks

Monitoring and controlling a project

• Executing a project from start to finish
• Reporting on project progress
• Completing a change request for approval

Closing a project

• Conducting customer handover
• Conducting a post-implementation review

Even more

• Simple tools and templates that can be used on your project straight away
• Exploring advanced tools beyond the course

Part 2: Forming and leading teams

Forming and leading teams

• Team roles that may exist on your projects
• Building a team with targeted interventions
• Adaptive leadership approaches
• Embracing diversity on projects

Leading others

• Personality traits, learning styles and leadership styles
• Adaptive approaches for effective stakeholder engagement
• International standards for leadership and emotional intelligence

Managing relationships

• Stakeholder analysis techniques, including network thinking, stakeholder dynamics and relationships
• Tailoring communications for audience and purpose
• Facilitation techniques for running effective meetings and workshops
• Negotiation techniques and conflict resolution

Intended audience

• Project Managers
• Team members and subject matter experts involved in projects
• Anyone interested in project management
• Anyone wanting to be more organised in their work
• Current and aspiring business leaders
• The 'accidental' Project Manager

Prerequisites

None

Before the course

Please complete the Communication and Learning Styles Questionnaire using the PDF document below.

Communication and Learning Styles Questionnaire

Please note, the results from this questionnaire are important to parts of the course and must be completed prior to completion of the Forming and leading teams component of this course.

Delivery style

This two-day course focuses on experiential learning. Content is broken into 10-15 minute blocks and immediately followed by group activities where the theory is put into action.

A range of interactive methods will be used including:

• storytelling and the use of professional examples to exhibit concepts
• self-reflection and group discussions
• case studies where the concepts are actively applied
• individual and team activities and presentations
• suggested readings for after training.

Materials

You will receive:

• online course materials (using Dropbox) with case study activities
• an online project management toolkit with templates
• a Statement of Completion.

Courses by module

	An introduction to project management	Technical skills	Forming and leading teams	Scoping a project
Project Management Course: Introduction
Project Management Course: Core Skills
Project Management Course: The Master Class
Project Management Course: Project Scope and Stakeholder Management
Project Management Course: Managing People and Projects *
Project Management Course: Methods, Tools and Techniques *

Note: Each module represents one day of content.

Course content overlaps between courses. Please get in touch if you have questions.

* Managing People and Projects & Methods Tools and Techniques – only available for corporate training bookings.