Course Information

Human Resources. Learn expert people management skills.

This minute taking course is aimed at providing relevant and useful information to assist with the skill of minute taking. Everyday business functionality is geared around what happens in meetings. Whether in a large or small organisation, today’s administrative staff, executive or personal assistant need to be precise, factual and prompt in delivering the minutes from meetings.

Outcomes

By the end of this course, you should be able to:

• develop a proactive mindset to taking minutes
• organise and prioritise your diary to successfully record/write up minutes
• utilise various methodologies in 'minute taking'
• develop the confidence to manage interactions in a meeting
• review and note 'action' items
• distribute minutes in a timely fashion.

Content

• Organisational culture and expectations around minute taking
• Common difficulties associated with minute taking
• The skill of active listening
• Being aware of and referring to outcomes required from each meeting
• Assessing the dynamics of room set-up and positioning of attendees
• Review of various methodologies to record minutes from meetings
• Noting ‘action items’ accurately
• Ensuring accuracy and timeliness of minute taking

Intended audience

Suitable for administrative staff, executive assistants and personal assistants of all levels who are looking to develop their minute taking skills. Also suitable for anyone who has completed the Executive Assistant's Course and wants to continue their professional development and hone their skills in minute taking.

Delivery modes

• Face-to-face, presenter-taught workshop using your own device
• Online workshop via the platform Zoom

Delivery style

Interactive workshop which includes discussions, group exercises, case studies and supportive learning.

Materials

Course materials are provided electronically using Dropbox. Please bring a laptop or tablet.

Before the course

If possible, please bring along a copy of an agenda and meeting minutes you have completed and/or have access to.