Advanced Communication Skills for Leaders Course
Leadership. Inspiring and enabling organisations to create and realise optimal value.
COVID-19 update: arrangement of our courses
We are now delivering courses online and in-person. Please check the delivery format of each class before enrolling.
Please note that course materials (excluding prescribed texts) are shared electronically within 48 hours of course commencement. Printing is not available.
Join us for a day of interactive and immersive exercises to help you cultivate advanced communication skills. You will learn the hidden aspects of effective communication and to design and deliver purposeful communication to meet a variety of needs. This course will help you better understand interpersonal dynamics and assist in your ability to influence others.
This course is for you if you are a leader who has mastered basic communication strategies and are looking to employ more advanced techniques.
Aims
The aim of this course is to increase your awareness of unconscious dynamics in interpersonal communication, helping you to better convey your message and influence others.
Outcomes
By the end of this course, you should be able to:
- identify unconscious interpersonal dynamics that impact communication
- design a communication approach for a variety of needs, for e.g. influencing or informing
- utilise key influencing skills
- develop skills to identify and correct conversations when they go off track
- give and receive effective feedback to enhance your results
- put together an effective communication message for delivery.
Content
Introduction
- Context setting and orientation
- The common denominator in communication
The inner game
- The left hand and right-hand column of communication – my own role
- Analysing the hidden dynamics of communication
Analysing the context
- Current state to desired state
- Collecting and ordering information
Delivering with influence and impact
- The role and art of framing
- Influencing tools
- Dealing with resistance
- When conversations are crucial
Giving and receiving feedback
- How to deliver feedback effectively
- How to receive feedback effectively
Intended audience
Anyone in a leadership position.
Prerequisites
A willingness to approach the topics with an open mind.
Delivery modes
- Face-to-face, presenter-taught training
- Online training via the platform Zoom
Delivery style
Information sessions supported by interactive activities and class discussions. This day-long program has you utilising the content at each step into a coherent presentation or delivery for practice at the end.
Features
- Expert trainers
- Central locations
- Course materials – yours to keep
- CCE Statement of Completion
- There's no block with the name: Course Meta Content - Advanced Communication Skills for Leaders Course - COML
Related content. Further your learning.
- Related Courses
- Advanced Leadership and Practical Management Course
- Communication Strategies Course for Becoming an Inspiring Leader
- Dealing with Difficult Behaviours at Work Course
- Leading Innovation Course: Design and System Thinking
- People Management Course: Essentials
- Women in Leadership Course: Advanced Skills
What others say.
- Great format of the course, great pace, useful theory, tools, methods. Fantastic teacher who kept the subject interesting and relevant, with a good sense of humour.
- A very valuable day packed full of practical tools, and activities to practice on real life challenges.
- Enlightening content. Practical tools to grasp and implement. Great delivery by Peta. 10/10 overall experience.