Advanced Communication Skills for Leaders Course
Course Information
Join us for a day of interactive and immersive exercises to help you cultivate advanced communication skills. You will learn the hidden aspects of effective communication and to design and deliver purposeful communication to meet a variety of needs. This course will help you better understand interpersonal dynamics and assist in your ability to influence others.
This course is for you if you are a leader who has mastered basic communication strategies and are looking to employ more advanced techniques.
Aims
The aim of this course is to increase your awareness of unconscious dynamics in interpersonal communication, helping you to better convey your message and influence others.
Outcomes
By the end of this course, you should be able to:
- identify unconscious interpersonal dynamics that impact communication
- design a communication approach for a variety of needs, for e.g. influencing or informing
- utilise key influencing skills
- develop skills to identify and correct conversations when they go off track
- give and receive effective feedback to enhance your results
- put together an effective communication message for delivery.
Content
Introduction
- Context setting and orientation
- The common denominator in communication
The inner game
- The left hand and right-hand column of communication – my own role
- Analysing the hidden dynamics of communication
Analysing the context
- Current state to desired state
- Collecting and ordering information
Delivering with influence and impact
- The role and art of framing
- Influencing tools
- Dealing with resistance
- When conversations are crucial
Giving and receiving feedback
- How to deliver feedback effectively
- How to receive feedback effectively
Intended audience
Anyone in a leadership position.
Prerequisites
A willingness to approach the topics with an open mind.
Delivery modes
- Face-to-face, presenter-taught training
- Online training via the platform Zoom
Delivery style
Information sessions supported by interactive activities and class discussions. This day-long program has you utilising the content at each step into a coherent presentation or delivery for practice at the end.
Materials
Course materials are provided electronically using Dropbox.
Schedule
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...Meet the facilitators
Peta Bayman
What others say
Enlightening content. Practical tools to grasp and implement. Great delivery by Peta. 10/10 overall experience.
Fade Aboweny
Great format of the course, great pace, useful theory, tools, methods. Fantastic teacher who kept the subject interesting and relevant, with a good sense of humour.
Magda Kubicka
A very valuable day packed full of practical tools, and activities to practice on real life challenges.
Lanie McHugh
